Comments on: FluentU Review https://www.perapera.org/fluentu-review/?utm_source=rss&utm_medium=rss&utm_campaign=fluentu-review Language Hacking That Works. Japanese, Chinese and Korean Wed, 01 Nov 2023 22:59:29 +0000 hourly 1 https://wordpress.org/?v=6.4.2 By: Marie Fellenstein Hale https://www.perapera.org/fluentu-review/#comment-437514 Wed, 01 Nov 2023 22:59:29 +0000 http://www.perapera.org/?p=2766#comment-437514 I think your review here is spot on! I have enjoyed using FluentU and the fun & interesting video content, which helps a learner follow what people are saying at the normal pace that they speak & as they will hear things when visiting the target country, not slowed down, as people will do when they’re teaching a language.

However I wasn’t using FluentU as much as I did in the beginning, so I when I was automatically charged an annual renew fee yesterday, I decided to stop my paid subscription. I’m happy to report that they responded quickly and refunded the charge that had just gone through their system. This is such a welcome change from other companies! I was impressed with them responding in such a professional manner. I am much more likely to start up my subscription again the next time I’m getting ready to travel and want to get used to hearing the language & maybe pick up a few words & phrases. The note that they sent from customer service was signed “FluentU Customer Happiness Team,” a title which they have earned in my eyes!

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